Connectivity
Fibre, Vuma Reach and ADSL: getting connected, line speeds and staying online.
Fibre - About Fibre
Fibre - Installation and Activation
Fibre - Router Setup
Fibre - Troubleshooting
WiFi vs Fibre - Why Speed May DifferFibre Troubleshooting GuideTroubleshoot Network Issues with Mweb AppHow to Improve Your WiFi SignalTroubleshooting Fibre Internet Speed IssuesHow to get notified about Network OutagesWhat to do in lightning Season?How long does Fibre installation and Router delivery takeGPON VS Active EthernetFibre Terminology Crash CourseCommon Internet Connection Issues & FixesHow to Run a Speedtest from our websiteWhy is Load Shedding affecting my Internet Connection?How to Stay Connected during a power outage
Fibre - General
Vuma Reach - Billing
Your Vuma Reach EasyPay Reference Number ExplainedWhy Has My Vuma Reach Price Changed?Changing Your Vuma Reach PackageVuma Reach Refunds, Overpayments and Double PaymentsHow to Cancel Your Vuma Reach ServicePaid but Vuma Reach Still Not Connected? Here’s What to DoWhat Happens If You Miss a Vuma Reach Payment?Vuma Reach Billing ExplainedUpdating or Retrying a Vuma Reach Card PaymentHow to Pay for Your Vuma Reach Service
Vuma Reach - Set-up
Vuma Reach - Troubleshooting
Damaged or Tampered Fibre Cabling? How to Report ItFibre Box Faulty, Damaged or Stolen? Here’s What to DoWhat Happens When a Vuma Reach Fault Is Logged?Vuma Reach Connection Keeps Dropping? Here’s What to DoVuma Reach Service Suspended: What to DoVuma Reach: No Internet ConnectionUnderstanding Your Vuma Reach Fibre Box LightsExperiencing Slow Speeds on Vuma Reach
ADSL - About ADSL
ADSL - Usage Management
About Fibre
Installation and Activation
Router Setup
Troubleshooting
WiFi vs Fibre - Why Speed May DifferFibre Troubleshooting GuideTroubleshoot Network Issues with Mweb AppHow to Improve Your WiFi SignalTroubleshooting Fibre Internet Speed IssuesHow to get notified about Network OutagesWhat to do in lightning Season?How long does Fibre installation and Router delivery takeGPON VS Active EthernetFibre Terminology Crash CourseCommon Internet Connection Issues & FixesHow to Run a Speedtest from our websiteWhy is Load Shedding affecting my Internet Connection?How to Stay Connected during a power outage
Billing
Your Vuma Reach EasyPay Reference Number ExplainedWhy Has My Vuma Reach Price Changed?Changing Your Vuma Reach PackageVuma Reach Refunds, Overpayments and Double PaymentsHow to Cancel Your Vuma Reach ServicePaid but Vuma Reach Still Not Connected? Here’s What to DoWhat Happens If You Miss a Vuma Reach Payment?Vuma Reach Billing ExplainedUpdating or Retrying a Vuma Reach Card PaymentHow to Pay for Your Vuma Reach Service
Set-up
Troubleshooting
Damaged or Tampered Fibre Cabling? How to Report ItFibre Box Faulty, Damaged or Stolen? Here’s What to DoWhat Happens When a Vuma Reach Fault Is Logged?Vuma Reach Connection Keeps Dropping? Here’s What to DoVuma Reach Service Suspended: What to DoVuma Reach: No Internet ConnectionUnderstanding Your Vuma Reach Fibre Box LightsExperiencing Slow Speeds on Vuma Reach
