How to Pay for Your Vuma Reach Service
You can pay for Vuma Reach automatically by card through PayFast on the 1st or 16th of each month, or pay yourself each month through your Online Account, EasyPay, the Capitec app, a Kazang outlet or participating retailers. Card payments reflect within about 15 minutes; in-store payments usually take a couple of hours. Debit orders aren’t available for Vuma Reach.
Vuma Reach is a prepaid Fibre service, so you pay in advance to keep it active. There are two ways to pay:
- Automatic card payments: your card is charged automatically through PayFast on the 1st or 16th of each month. You don’t need to do anything, as long as the payment is successful.
- Paying yourself each month: pay in advance before your current month ends, using any of the methods below.
Debit orders aren’t available for Vuma Reach.
Pay Through Your Online Account
The quickest way to pay is through your Mweb Online Account.
- Go to my.mweb.co.za.
- Log in using your Mweb account details.
- Follow the prompts to complete your payment using our secure payment gateway.
Pay with EasyPay
You can make your payment using the EasyPay website or the EasyPay mobile app.
EasyPay accepts Visa and Mastercard payments.
Pay Using the Capitec App
If you're a Capitec customer, you can pay your Vuma Reach account directly through the Capitec banking app.
Pay at a Kazang Outlet
You can pay in cash at any participating Kazang outlet, including many local spaza shops and informal traders.
Pay In-store
You can also pay by cash or card at participating retailers, including:
- PEP
- Ackermans
- Clicks
- Pick n Pay
- Lewis Stores
- RA Cellular
- CigiCell
- Woolworths
- Massmart stores
- Shoprite
- Checkers
Card payments made online reflect within about 15 minutes. Payments made through EasyPay, Kazang or participating retailers usually take a couple of hours, and sometimes several, to reflect on your account. If your service has been suspended, online payments made through your Mweb Online Account are usually the fastest way to restore your connection.
Paid but Not Reflecting?
If your payment hasn’t reflected after the expected time, or you used the wrong EasyPay reference, follow the steps in Paid but Vuma Reach Still Not Connected? Here’s What to Do.
Need Help with Payments?
If you need help understanding your billing cycle, see Vuma Reach Billing Explained.
If you need to update your bank card or retry a failed payment, see Updating or Retrying a Vuma Reach Card Payment.
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