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Mweb's live chat support is a quick and convenient way to resolve your queries, whether they are related to technical issues, billing, or sales.

Everything you need to know on how to download and restore your website using cPanel Backups

cPanel Backups

Easy steps to Allow or Restrict the Downloading of Junk Folder Messages to Your Email Client.

How to Allow or Restrict the Downloading of the Junk Folder Messages to Your Email Client

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The Scan feature in the Mweb app helps to quickly identify and fix common WiFi issues at home with easy, step-by-step instructions. This tool offers simple guidance to improve connection quality, reduce congestion, and resolve network interference, making troubleshooting straightforward for all users.

How to Use the Scan Feature in the Mweb App to Troubleshoot Network Issues

Follow these easy instructions to configure your Mweb VoIP service using Zoiper on an Android device.

How to Set Up Zoiper for Mweb VoIP (Android)

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How to Set Up Zoiper for Mweb VoIP on an Apple device

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If you’ve ever had trouble with weak or spotty WiFi in certain areas of your home, you’re not alone. WiFi signals can struggle to reach every corner of your house, especially if you have multiple floors, thick walls, or a large property. That’s where Mesh WiFi comes in.

What is Mesh WiFi?

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When setting up your WiFi, you might come across two different WiFi options: 2.4GHz and 5GHz. Here’s what you need to know to choose the best option for your needs.

Understanding the Difference Between 2.4GHz and 5GHz WiFi

If you have ordered a service with a sim card, such as LTE or 5G, you are legally required to complete RICA to register the sim card on your name before the service can be activated.

How to complete RICA for your LTE or 5G service

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We understand that life can get busy and sometimes managing payments can slip between the cracks. Staying connected is essential and, we’re here to guide you through the process of getting your Internet service back online quickly and easily.

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Having trouble with slow or unreliable WiFi? A weak WiFi signal can disrupt everything from streaming videos to browsing the internet. Here are a few simple steps you can take to improve your WiFi signal and get a more reliable connection.

How to Improve Your WiFi Signal

Slow Internet, Slow Connection, Slow Speeds, Speed Issues, Lagging Internet, Buffering, Slow Loading, Slow Download, Low Bandwidth, High Latency

Why are my speeds slow?

Slow speed

If you're experiencing slower-than-expected speeds with your Fibre internet connection, several factors could be affecting your connection. This help article provides step-by-step troubleshooting methods to identify and resolve common issues that may impact your fibre internet speed.

Troubleshooting Fibre Internet Speed Issues

How you can best protect yourself from scams and stay safe and aware online

How to Stay Safe Online With Mweb

Follow the easy step-by-step set up instructions to set up your TP-Link Deco E4/M4

How to Setup your TP-Link DECO E4/M4

Step-by-step instructions of how to set up New Outlook on your Windows Computer

How to Setup New Outlook on a Windows Computer

Find out more about the Free-to-use Router

Free to use LTE Router

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Learn more about the steps and what’s required when signing up for mweb 5g products on the mtn network.

Important Information When You Sign Up For Mweb 5G, Powered By MTN

Follow the easy step-by-step set up instructions to set up your ZTE MC801A 5G Router

How to Setup your ZTE MC801A 5G router

How to set up your Vilo Mesh System

Once you have signed up, it’s quick and easy to get your DStv Stream product Activated.

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