Browse our video tutorials

How to access and use your online Mweb Account

Step by step instructions of how to log in and the features available

2 minutes

Where to find your settings

Step by step instructions of how to find your product settings online

1 min

Latest Articles

How to Save Your Tasks in Mweb Webmail

Before the mail upgrade, print your Mweb Webmail tasks. The new platform includes Tasks, but existing ones won’t move automatically.

17 October 2025

How to Back Up Briefcase Files in Mweb Webmail

If you’ve stored files in your Mweb Webmail Briefcase, download them before the upgrade. Here’s how to back up your Briefcase files safely.

17 October 2025

Understanding Bounce Messages in Email

When an email can’t be delivered, you may receive a bounce message (also called a Non-Delivery Report or NDR). These messages explain why delivery failed and whether the issue is temporary or permanent.

29 September 2025

How to Pay for Your Vuma Reach Service

Customers on Vuma Reach now have more convenient ways to pay. Payments are handled through the Easypay network, giving you access to a wide range of in-store and online options.

26 September 2025

Auto-complete

Address emails faster, type a few letters and pick the right contact from suggested matches.

2 September 2025

Composing Email Messages

Open the composer, choose From/signature, add To/Cc/Bcc, write a clear subject, pick

2 September 2025

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