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After the email migration, some customers may see two Sent folders in Outlook. This happens because the old and new email platforms use different names for the Sent Items folder. Your sent emails have not been deleted. They are still in your mailbox and can be found by checking both the Sent and Sent Items folders.

Learn how to fix POP issues in Outlook by creating a new profile while keeping your existing PST file and all your mail safe.

Find out if your roaming or non-Mweb connection IP is blacklisted and learn how to access your mailbox through Webmail.

If your POP mailbox keeps downloading old emails or creating duplicates, the problem is caused by how POP works. POP is a legacy protocol and does not sync reliably across devices.

Learn how to find and release email held in the Antispam Cloud quarantine. Follow simple steps to recover missing messages and allow trusted senders.

If you are expecting an email that has not arrived, there are a few quick checks you can do to find out what happened. Emails can be delayed, filtered, or blocked for different reasons, and this guide will help you track them down.