Logging In to Manage Your Vuma Reach Service
Manage your Vuma Reach service in your Online Account at my.mweb.co.za. Log in with your mobile number and the One-Time-PIN (OTP) we send you, or with the username and password we sent you by SMS when you signed up. Once you’re in, you can pay, view invoices, change your WiFi password, change your package or cancel.
Your Online Account is where you manage everything about your Vuma Reach service, from payments to package changes.
What Can I Do in My Online Account?
- Make a payment or complete your first payment
- View and download your invoices
- Find or change your WiFi name and password
- Change your package
- Cancel your service
How Do I Log In?
- Go to my.mweb.co.za.
- Choose OTP Login and enter your mobile number or email address, or choose Email/Username Login and enter the username and password we sent you by SMS when you signed up.
- Enter the One-Time-PIN (OTP) we send to your registered mobile number.
Where Are My Login Details?
When you sign up for Vuma Reach, we send your username and password to you by SMS. You can also log in with just your mobile number and an OTP, so you don’t need a password.
I’m Not Getting My OTP. What Now?
- Make sure you’re using the mobile number you signed up with.
- Wait a minute, then select Resend OTP.
- Check that your phone has signal and isn’t blocking SMS messages.
Forgot Your Password?
On the Email/Username Login tab, select Forgot Password, enter your email address or username and follow the prompts. We’ll send your password to your registered mobile number.
For all login options, including logging in with Google, see How to Log In to Your Mweb Online Account.
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