How to Manage your Products with the Mweb Mobile App
Anything we can do you can do faster, with the new Mweb Mobile App.
Whether you want to upgrade, downgrade, sign up for a new service or just check your access details, or product settings you can do it all in the App
Follow the walkthrough below to see how easy it is:
If you don’t already have the Mweb Mobile App download it from your favourite App Store and follow this guide to get started.
The Product Panel
- The My Products Screen is the default one that opens when you launch the Mobile App
- Options to Search your products, manage your account, or Buy a New Product appear at the top of the product list
- (Note that you will be automatically redirected from the App to the Mweb Portal to complete certain actions.)
Product Panel Layout
- Each Product appears in it’s own panel, showing the description, price and other useful information
- Select View more details to access service details and settings
- Bundled services, such as the Mweb Mailbox shown, will appear in the same panel
Top-up Purchases
- Top-up, or Voucher purchase options will be displayed on the panel for relevant products
Service Detail Screen
- Selecting View more details will show you all of the information available for that service, such as usage graphs and session information
- Relevant quick actions, such as upgrading your fibre service, or launching an Internet Test are also available
Service Settings
- Scroll further down to access the settings tabs
- This is where you can do things like find login details for a service or change your mailbox and VoIP Service settings
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