How to Mark Emails as Spam in Zimbra and Help Improve Spam Detection

• To begin, if you need assistance logging into your Zimbra webmail, please refer to our guide: How to Log In to Zimbra Webmail.
• Once you are logged into your Zimbra Inbox, you can easily mark unwanted messages as spam. This action is crucial not just for decluttering your inbox, but also for actively helping our mail platform learn and improve its spam identification.

• Why marking messages as spam is important:

  When you mark an email as spam using the method below, you are effectively "teaching" the Zimbra mail platform that these specific messages are indeed unsolicited. This feedback is vital as it helps update and refine our spam detection heuristics. Over time, this contributes significantly to better identifying and filtering out similar spam messages for all users, enhancing the overall effectiveness of our spam filters.

• Steps to Mark a Message as Spam:

  1. Locate the message: In your Zimbra Inbox, find the email message you wish to mark as spam.
  2. Right-click the message: Right-click directly on the subject line or anywhere within the message row.
  3. Select "Mark as Spam": From the context menu that appears, click on the "Mark as Spam" option.
• The message will then be moved to your Junk/Spam folder. By taking this simple step, you're playing an active role in improving our spam filtering system!