How to Allow or Restrict the Downloading of the Junk Folder Messages to Your Email Client

• Follow these easy steps to Allow or Restrict the Downloading of your Webmail Junk Folder Messages to Your Email Client.
  

  You can configure your online mailbox to allow or restrict your e-mail program (Microsoft Outlook etc.) to download the contents of your online Junk folder.
  

• Important Notes About Enabling Junk Folder Downloads

  1. Convenience of Access
     • By enabling this option, you no longer need to log in to Zimbra Webmail to check your Junk folder. Messages flagged as junk, will be accessible directly in your email client.
  2. Potential Risks
     • Be aware that this setting may result in unwanted spam messages appearing in your inbox. The filters in your email client might not be as robust as Zimbra's native junk filtering system.
  3. Reliance on Antivirus Software
     • Once enabled, your mail scanner (antivirus software) will play a key role in identifying and filtering out spam or malicious messages. Ensure your antivirus is up-to-date and configured for email scanning to maintain security.
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  Step 1 of 6

  Log into Mweb Webmail

  • Open your web browser and go to the MWEB Webmail login page.

  • Enter your credentials to log in.

  Access Preferences

  • Once logged in, click on Preferences in the top menu bar.

  Navigate to Mail Settings

  • In the Preferences menu on the left, select Mail.

  • Scroll down to the Access from Other mail Clients banner.

  Enable Junk Folder Download

  • Scroll down to find the option labeled Incoming Junk Messages.

  • Look for a checkbox toggle option Include Junk folder Messages.

  • Tick the box to Allow the downloading of the junk folder messages to your mail program or untick the box to Restrict this feature.

  Save Changes

  • Scroll to the Top left of the page and click Save to apply your changes.

  Update Your Email Client

  • Open your email client (e.g., Outlook, Thunderbird, or another app) and perform a Send/Receive or Sync action to download the latest messages.

  • With the option Enabled, Junk folder messages should now appear in your inbox or a designated folder, depending on your email client configuration.
• The steps above apply to e-mail that is configured as POP3.

  When using an IMAP email account, an IMAP folder list can be downloaded that displays all the folders contained in your account on the mail server. You can then select which folders you want to subscribe to or view on your computer.

  1. In Outlook Mail, in the Navigation Pane, right-click the top folder for your IMAP account.
  2. Click IMAP Folders.
  3. Click Query.
  4. Click a folder, and then click Subscribe or Unsubscribe.