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The Complete Guide to JetBackup 5

4 min read20 steps

Everything you need to know on how to download and restore your website using JetBackup5.

This guide will help you download and restore your files and website via JetBackup5.

With JetBackup5, you have automatic backups that make it easy to restore a specific account or file within seconds.

Whether you've corrupted the config file for your WordPress, or your Web developer has just accidentally overwritten your whole online shop database, having a reliable backup in place could save your countless hours and more than a few rands and cents.

Jetbackup is a powerful tool with lots of options.

We`ve divided our guide into different sections, depending on your experience level, or which task you need to complete you can skip ahead to the correct part.

you can skip ahead to the one you need:

  1. Accessing Jetbackup
  2. Automatic backups
  3. Manual backups
  4. Download a backup
  5. Restore a backup

Before we Begin

We assume that you already have your Mweb Hosting Product up and running and know how to access your Mweb Online Account and cPanel

If you need a refresher on how to login to cPanel you can follow this guide.

Section 1 : Accessing JetBackup 5

Follow the Steps in the Slider below to Access Jetbackup

  1. Sign in to cPanel

    Sign into cPanel and find the Files section on the dashboard

    Click on JetBackup5

  2. Jetbackup Dashboard

    The Jetbackup Dashboard gives you an overview of your backup history and storage usage and has tasks available which include:
     

    • Jetbackup5 includes
    • Home directory - list of backups
    • Databases - list of backups
    • Database users - list of backups
    • DNS Zone- list of backups
    • Certificates - list of backups
    • Manage Account - managing your account
    • Create Backup on Demand - manually backup
    • View Downloads - check if download is complete
    • Queue - check if backup or restore is complete

Section 2 : Automatic Backups

Jetbackup runs vital incremental backups of your website automatically - follow this guide to find out more

  1. Home Directory automatic backups

    JetBackup 5 will automatically back up your website daily and keep it stored for up to 7 days on the Home Directory page

  2. Database automatic backups

    JetBackup 5 will automatically back up your databases

  3. Databases users automatic backups

    JetBackup 5 will automatically back up your databases users

  4. DNS Zone automatic backups

    JetBackup 5 will automatically back up your DNS Zone files

Section 3 : Manual Backups

Follow these easy steps below to manually backup your website

  1. Create on Demand Backup

    If you need to manually back up your website.

    Go back to the Jetbackup dashboard and click on Create Backup On Demand

  2. Confirm Selection

    Click OK to confirm that you wish to create a new backup

  3. Backup successfully added to Queue

    After you click on Ok you should see a teal banner in the top right corner indicating that your new backup task has been successfully queued

  4. Backup queue

    You can see the progress and completion state of your Backups in the Queue section

Section 4 : Download a Backup

Follow these easy steps below on how to download a website backup

  1. Choosing the file

    Go back to home directory page

    Click on the file you want to download and click Download


    (Note that this would also work if you where to download another type of backup, such as a database.)
     

  2. Confirm the download

    Click on Download Selected Items

  3. Download complete

    To see your completed downloads in the dashboard click on View Downloads

  4. Save the download

    In the View Downloads section click on the Download button next to the corresponding file to download it to your PC

  5. Saving the download on your PC

    Once you have clicked download the download will be saved to your PC as a compressed file.

    From there you can extract and view the files as needed.

Section 5: Restore a File

Follow these easy steps below on how to restore a file that was deleted off your cPanel using JetBackup5

Note: A portion of the below guide demonstrates deleting a file, which is purely for illustrative purposes.
 

  1. Deleting a File in cPanel

    You can use the File Manager in cPanel to create move and delete files on your website, for demonstration purposes we are deleting a single file.

  2. Launch Jetbackup

    To restore your deleted file you need to access JetBackup5

    Scroll down to Files and click on Jetbackup5

  3. Restore a backup

    Go to the home directory, click on a back up from before the file was deleted

    Now click on Restore that file will then be restored on the cPanel file management (this will restore the entire backup from that date, which you probably wouldn't normally do for a single deleted file).

  4. Confirm Restore Task

    Click on Restore selected items

  5. Restore Queue

    Check the Queue in the Dashboard to see the progress of your Restore task

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