How to Setup you Zyxel EX3301 Fibre Router

  • The Zyxel EX3301 can provide you with superior WiFi service on all your devices anywhere in your home.

    We’ve divided our setup guide into 4 different sections, depending on your experience level you can skip ahead to the one you need, or start right from the beginning:

    • Unboxing and Router Info
    • Plugging in and Connecting to your Router
    • Quick Setup Guide
    • Manual WAN Setup
  • Unboxing and Router Info

    Follow these steps to familiarize yourself with your new router:

  • Step 1 of 4

    Unboxing your Router

    In the Box you will find:

    1. Zyxel EX3301 router
    2. Power cable
    3. Ethernet cable
    4. Phone cable
    5. Quick start guide
    6. Safety warnings
  • Plugging In

    Follow these steps if you need assistance plugging in and connecting to your new router.

    and Connecting to your Router
  • Step 1 of 3

    Plugging in the Router 2-1

    Now that you’re familiar with your router lets connect it to your fibre ONT and the power:

    Using the yellow ethernet cable provided, connect the LAN port on the fibre ONT device (1) to the blue port labelled WAN on the back of the router (2)

    Plug the routers’ power supply cable into the wall power supply (3) and into the small round power socket on the back of the router (4).

    Switch the power on at the wall socket and then press the Power On/Off button (5) on the router.

  • Connect to 5Ghz for faster speeds and 2.4Ghz if you’re further from the router.

  • Router Setup Wizard
    Follow these steps for help completing the setup Wizard on your new router
  • Step 1 of 9

    Log in to your router through your preferred Web Browser

    Open your web browser e.g. Google Chrome, Firefox, Microsoft Edge etc

    Type the default address in your address bar: (

    Login using the default username and password

  • Manual WAN Setup
    If your internet connection is not working as expected, or you are being redirected to the Mweb portal with a login error you may need to proceed to the next section.

  • Step 1 of 4

    Open Broadband Settings

    Click on the 3 stripe (Hamburger menu) and choose Network Setting > Broadband

    • If you don’t know your Fibre product username and password you can user your master account username and password to log in to your online MWEB Account and follow this guide to retrieve them.
    • If your connection type was detected as IPoE then it means you have an assigned network address and do not connect with a username and password.
    • If you’re struggling to get connected, try following this guide on basic connection troubleshooting and call for help if you need it.