How to complete RICA for your LTE or 5G service
If you have ordered a service with a sim card, such as LTE or 5G, you are legally required to complete RICA to register the sim card in your name before the service can be activated.
*Note that RICA must be completed by the applicants themselves
Terms & Conditions
If Identification Number
*Note that an error will be displayed if an invalid identity number is entered
If Passport
Capture or Upload Identification
Capture or Upload Identification continued…..
•You will be presented with some Do’s & Don’ts before continuing to upload your ID or Passport
•Select “Next” to view each tip
•Select “Got It” once you have read
For Identification Document Capture
•Select “Green ID Book” OR “New ID Card”
•Fill the capture screen with the ID
•Capture the photo once you have focused the image
•Select “Yes, proceed” if you are happy with the image OR
•Select “No, retry” to take a new image
For Passport Capture
•Select “Drop a file here” to upload if your passport is saved to your PC
•Select “Yes, proceed” if you are happy with the image OR
•Select “No, retry” to take a new image
Take Profile Photo
Time for a Selfie
•Place your face within the border
•Face the camera
•Snap that Selfie!
•Select “Yes, proceed” if you are happy with the image OR
•Select “No, retry” to take a new image
Address Capture
Proof of Address
•Your electronic RICA (e-RICA) is now complete