Login and Account Details

How to retrieve your Account Password

  • We all have busy lives and too many passwords to remember, which is why we’ve made it really easy to recover your Mweb Master Account password.

    Simply navigate to our self-service portal at and follow the easy guide below:
  • If you’re not registered for One Time PIN, or you no longer have access to the phone number you registered with you will need to complete the registration process in this guide .

  • Step 1 of 7

    Navigate to the Login Screen

    Open the Mweb Portal ( and click on Login in the top right.