How to Recognise and Avoid Email Scams

• Email scams are designed to trick you into giving away personal information, passwords, or money. Scammers often disguise themselves as trusted companies or people you know. Knowing the signs of an email scam will help protect you from fraud and identity theft.

• 1. Common Types of Email Scams

  • Phishing Emails - Pretend to be from trusted companies and ask you to click a link or enter login details.
  • Fake Invoice Scams - Claim you owe money for products or services you never bought.
  • Prize or Lottery Scams - Say you’ve won a prize but must pay a fee to claim it.
  • Impersonation Scams - Pretend to be a friend, family member, or co-worker in trouble.

  2. Signs an Email Might Be a Scam

  • Spelling or grammar mistakes in the message.
  • A generic greeting like “Dear Customer” instead of your name.
  • Urgent requests or threats to take immediate action.
  • Links that don’t match the company’s official website.
  • Attachments you weren’t expecting.

  3. How to Protect Yourself

  • Don’t Click Suspicious Links - Hover your mouse over links to check the real URL before clicking.
  • Never Share Personal Information - Mweb will never ask for your password by email.
  • Verify the Sender - Contact the company directly using official contact details.
  • Use Strong, Unique Passwords - Change your password regularly and avoid reusing it on other sites.

  4. What to Do If You Receive a Scam Email

  • Do not reply to the message.
  • Move to Junk by right-clicking on the mail.
  • Delete it from your inbox and Deleted Items folder.

  5. If You Think You’ve Been Scammed

  • Change your Mweb email password immediately.
  • Contact Mweb Support to report suspicious activity on your account.
  • Monitor your bank statements and accounts for unusual transactions.