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Troubleshooting

How to Check Your Mailbox Capacity in Mweb Webmail

  • If you're using Mweb's webmail powered by Zimbra (via Synaq), it's easy to keep track of how much mailbox storage you're using. Here’s how:
  • 🔍 Step-by-Step: How To Check Your Mailbox Quota:
    • Log in to your Mweb Webmail account at Webmail.
    • Once you're logged in, look at the top-right corner of the screen.
    • Just under your name or email address, you’ll see a thin horizontal bar — this is your mailbox usage indicator.
  • Hover your mouse over the bar. A small pop-up will appear showing:
    • Your total mailbox quota (e.g. 5GB)
    • The amount of space currently used
    • The percentage used
  • 🛑 Why This Matters
    Keeping an eye on your mailbox capacity helps avoid issues like:
    • Missing new emails because your mailbox is full
    • Delayed sending or receiving
    • Slower performance when searching or opening emails
  • 💡 Tips to Manage Your Mailbox Size
    • Regularly empty your Trash and Spam folders
    • Delete emails with large attachments
    • Use email client settings (like Outlook or Thunderbird) to move old emails offline via POP3
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