How to Clear Browser Cache and Cookies for Webmail
Google Chrome
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Menu (⋮) > Settings > Privacy and security > Clear browsing data.
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Choose Cached images and files (and Cookies if needed).
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Select Time range (e.g., All time).
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Clear data, then close and reopen Chrome.
Microsoft Edge
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Menu (⋯) > Settings > Privacy, search, and services.
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Under Clear browsing data, select Choose what to clear.
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Tick Cached images and files (and Cookies if needed).
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Clear now, then restart Edge.
Mozilla Firefox
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Menu (≡) > Settings > Privacy & Security.
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Under Cookies and Site Data, select Clear Data.
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Tick Cached Web Content (and Cookies if needed).
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Clear, then restart Firefox.
Apple Safari (macOS)
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Safari > Settings > Advanced and enable Show Develop menu.
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Develop > Empty Caches.
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To clear cookies: Safari > Settings > Privacy > Manage Website Data > Remove All.
After clearing, sign in to Webmail again. If issues persist, try an incognito/private window to rule out extensions.
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