How to Check or Change Your Mweb Telkom LTE APN

Your Mweb Telkom LTE APN is "mweb". Leave the username and password blank and set authentication to None or Auto. Your router should already have these settings. To check or change them, log in to your router (the address is on its label), find Network, Mobile Network, Dial-up, Profile Management or APN Settings, create or edit the profile with APN "mweb", save it as the default and restart your router. Only change your APN if you've been asked to or you've confirmed it's wrong.

Updated 24 August 20262 min read5 steps

Your APN (Access Point Name) is the setting your Telkom LTE router uses to connect to the internet. Your router should already have the correct APN. If you've been asked to check or update it, follow the steps below.

Mweb Telkom LTE APN Settings

Only change your APN if you've been asked to, or you've confirmed your router is using the wrong one.

How to Change Your APN

The exact steps may differ depending on your router make and model.

1. Connect to Your Router

   Connect your computer, phone or tablet to your LTE router using WiFi or a network cable.

2. Log In to Your Router

   Open a web browser and type your router's IP address in the address bar. You'll usually find it on the label underneath or at the back of the router. Log in with the router's admin username and password.

3. Find the APN Settings

   Look for Network, Mobile Network, Dial-up, Profile Management or APN Settings.

4. Add or Edit the APN Profile

   Create a new profile or edit the existing one. Enter mweb as the APN and leave the username and password blank.

5. Save and Restart

   Save the settings and make the profile the default if prompted. Restart your router and give it a few minutes to reconnect.

Can't Find Your APN Settings?

Router menus differ between manufacturers and models, so the APN option may be elsewhere in your router settings. Check the label on your router for its model number and login details.

Still Can't Connect?

If your APN is correct but your Telkom LTE still isn't connecting:

1. Restart your router.
2. Check that the SIM card is inserted correctly.
3. Check that the router is picking up a Telkom mobile signal.

You can also factory reset your router. This removes any settings you've changed, including your WiFi name and password, so you'll need to set them up again afterwards. After a reset, check that the APN is set to mweb before testing your connection.

Using Mweb 5G powered by Comsol or MTN LTE? They use different APN settings. See how to set up your Mweb Comsol 5G APN or the LTE FAQs for MTN guides.